Finding the Right Installer: Assessing Quality for Supplemental Workers

When it comes to contracting an installer to work with your crew, ensuring their quality is paramount to avoid hurting the overall project. But how can we accurately assess the capabilities of these professionals? In this blog, we'll explore some common methods, their limitations, and a reliable solution to overcome the challenge of assessing installer quality.

What are we looking for:

Let's begin by understanding essential characteristics of a quality installer so that we have a well-defined picture of our ideal candidate.

Reliability:

When considering someone for a position, it is essential to assess their track record of fulfilling commitments. Of course this means meeting deadlines, completing tasks accurately, and being accountable for their actions. Most importantly in the installer world, it means actually showing up to the project that you’ve committed to! It is unfortunate but all too common for contracted installers to be absent from the project they initially agreed to participate in.

Professionalism:

Professionalism plays a significant role in maintaining a harmonious and productive work environment. A professional individual demonstrates a high level of integrity, respect, and maturity. A professional employee understands the importance of maintaining a positive image for both themselves and the organization they represent. It is widely recognized within the industry that some individuals do not conduct themselves professionally so it’s crucial to be careful with contracted labor. 

Experience/Skills:

The level of experience and skills possessed by a candidate directly impacts their ability to perform the job effectively. You may have a project involving installing office furniture, cubicles, warehouse pallet racking, office moves, FF&E, or millwork and each of those will require different expertise. It is crucial to consider their experience in the general industry, any specialized knowledge project that the project requires, and their experience with the manufacturer getting installed. 

Easy to Work With:

A temporary hire will never fully understand the intricacies of the team and company dynamic so it’s important to find someone who will integrate with the team easily and quickly. Hiring an individual who can seamlessly integrate into your existing team dynamics and work well with others can significantly enhance productivity and morale. What’s more, a candidate that doesn’t integrate well or listen to his superiors can be an enormous drain on the project. Working with an installer that is used to joining and working alongside different teams will understand the dynamic required.

Methods to assess quality

Now that we know what we’re looking for, let's discuss how we can try to find these qualities in our supplemental workers. Listed below are the classic methods. 

Look at online reviews:

One popular approach is to scour online platforms like Google and Yelp for reviews. These platforms can provide valuable insights into the experiences of previous clients. This method is really hit or miss. Some installers may not have an online presence or enough reviews to establish their reliability. Further, a positive review online may just reflect the worker’s likability without addressing their professional skill set. 

Get recommendations from others:

Another avenue to explore is seeking recommendations from friends or colleagues in the industry. You can trust their judgment when they vouch for an installer's competence because they’re in the industry and won’t forget to judge the installer on all key factors. However, finding a highly recommended installer who is available for your project and not already hired on a full-time basis can be a challenge. The pool of recommended installers may be limited, making it difficult to find the right match for your needs.

Quiz them on their knowledge:

A proactive approach to assessing installer quality is to quiz potential candidates on their knowledge. You can gauge their expertise by asking questions about tools, processes, and industry best practices. You can also use this interview to get a sense of how they interact with others to see if they’d be a good fit with the team. 

But who’s got the time for that?? To conduct in-depth interviews and quizzes can be a daunting task, especially when you have multiple candidates to evaluate. Further, even if an installer knows all the right answers, it doesn't necessarily guarantee their practical skills in the field.

The best way to asses temporary contracted installers

All of the other methods fall short. Whether it’s reviews that don’t cover the whole picture, recommendations from other companies that are far and few between, or wasting time quizzing every candidate, these are imperfect solutions. So how can we genuinely measure the quality of an installer and avoid all of these issues? Contract workers through a company that will do all of the work for you!

Steady Installs ratings:

When you use Steady Install, you’re hiring on-demand installers that possess the experience and tools required for your specific project, and the cost to you is representative of the worker’s experience. Steady Install's commitment to customer satisfaction and successful project outcomes is evident by their impressive ratings and the number of clients who choose them again and again.

Vetting During Onboarding:

The requirements for Steady Install’s onboarding, such as providing a legal identification and a bank account, filter out some unqualified workers by itself. Then they undergo a comprehensive orientation before professionals are allowed to join the platform, which includes verifying their qualifications and assessing their experience. This initial vetting process ensures that only qualified and reliable professionals are allowed on the platform, reducing the risk of potential issues or subpar workmanship.

Orientation:

By ensuring that all professionals are well-informed about the platform's standards and guidelines, Steady Install promotes consistency and professionalism among its workforce.

Assigned Skill Levels:

Steady Install recognizes that professionals have varying levels of experience and expertise. To match clients with the most suitable professionals, the platform assigns skill levels based on each professional's qualifications,past performance, and the tools they possess. This systematic approach allows clients to find professionals who meet their specific project requirements, ensuring optimal results and customer satisfaction.

Industry Professional Reviews:

One of the most valuable features of Steady Install is its comprehensive review system. After every completed job, clients have the opportunity to provide feedback on the professional's performance. Additionally, Steady Install incorporates reviews from other industry professionals who have worked with the same individual. This extensive review system acts as a personal recommendation from trusted sources, helping clients make informed decisions when selecting a professional. By considering the experiences and opinions of others in the industry, clients can have greater confidence in the quality and reliability of the professionals they hire.

By leveraging Steady Install, you can tap into a network of highly skilled professionals who have proven their expertise through previous projects. These platforms prioritize quality and customer satisfaction, ensuring that you receive top-notch service for your installation needs. Furthermore you can request workers that you like to join you on future projects!

How Steady Install can be the solution:

Assessing the quality of an installer is a crucial step in ensuring a successful project. You must rely on the company you contract the workers through to ensure you are getting the level of experience that the project requires.

Steady Install offers a reliable solution to this challenge by providing pre-vetted installers with verified ratings and skill sets in Phoenix, AZ, Tucson, AZ, Dallas, TX, Ft Worth, TX, Houston, TX, Oklahoma City, OK, Austin, TX and Albuquerque, NM. Steady Install will be the solution to finding any qualified installer in your area. So, the next time you're looking for an installer, consider exploring trusted platforms like Steady Install to find the perfect match for your needs. Sign up today!